Some comments have been edited so we can include more of them. You can read the entire review on our Angie's List page.
"Big Bear Construction converted our garage into an interior room of the house and added a front porch.
We hired them because they were one of the best prices, they could start soon, and because Bearin Santos himself was professional, knowledgeable, and responded quickly to my many emails. Also, he's a genuinely nice guy. The foreman was Des, if he's assigned to your job, consider yourself lucky. He's knowledgeable and easy to work with.
It was all very quality work. The garage conversion went amazingly - the new room matches the rest of the house perfectly. They matched the trim, the flooring & paint. The new porch looks great, too, and matches the neighborhood style perfectly. We're very happy with the end result and would recommend Big Bear Construction to anyone in need of a renovation."
Posted 11/29/13 Rebecca H
"We remodeled our master bathroom, including a new shower, separate tub, cabinets, tiled floor, ceiling and vanity lighting, walls (there was tile on the old walls) and toilet. Excellent! Bear and his staff were great. Bear was very helpful in selecting tiles, cabinets and the counter tops. During the demolition, the staff took great care to limit dust and dirt throughout the house. His foreman supported us 100% in the corrections, and actually spotted problems that we didn't see. After about 3 weeks, the job was finished and our bathroom is beautiful! I was amazed at how quickly the job was finished. Bear and his staff are very professional, and will make sure you are happy with the work. I will definitely use them again."
Posted 11/25/13 Linda S
"Excellent! After several quotes Big Bear Construction was our top choice. Though not the cheapest or most expensive, it was clear services would be provided with our confidence and trust. This was our first remodel from a Contractor. Bearin walked us through the process and continuously provided guidance on our fixture, tile and design selections. Bearin's team did excellent work. We still walk into the bathroom and forget we are in our own home. We will use them on our next project and have highly recommneded them to our neighbors."
Posted 11/23/13 Jesse K
"They are an absolutely professional and caring company They are AMAZING! I cannot say enough good good things. They were the lowest bid out of three companies I was considering. I love everything about them. They are professional, prompt, and efficient. They are accommodating to my needs and explained everything thoroughly. They also communicated effectively throughout the entire process. We were so impressed with everything the crew did for us we threw a crew party for them the week after Thanksgiving. They are also ethical, honest, caring, trustworthy, kind, and the list continues. I would defiantly recommend their services."
Posted 12/22/2011 Angie's List, Mary F.
"Bearin was very prompt and professional with his initial quote and stayed with the original price with no surprises. All staff and trades were always courteous and receptive to input. Bearin would routinely check in either personally or by phone on the progress or any issues. Everyone always made effort to clean up their project to minimize the disruption. Before the project started, Bearin personally spent most of one morning going around with us to several different supply houses to help make the selections and insure the products would be delivered before commencing the work. Project was supposed to take about 2 weeks but ran into 3rd week mainly due to some inspection delays with the City and an initial issue with the tile in the shower, but overall seem to flow as projected."
Posted 10/20/2011 Angie's List Greg J.
Big Bear construction was called by me to remodel our condo. Bear was on time for our first meeting to scope the work that I wanted completed. The bid arrived on time and a time was set to begin and the ending date was exactly two weeks. On the very day of promised completion we moved back in. The work they did was both beautiful and with perfect results. I recommend Big Bear to anyone that is looking for small and big projects.
Posted 11/4/2012 Angie's List Tom R.
Big Bear replaced the tub, surround, and exhaust fan installed by the builders of our 1980's ranch style home. We received a quote for the bathroom work. The quote was not cheap, in fact I was kind of shocked by the total. I let them know that and we worked together to get the price down to something that I felt was more reasonable, After some more research I learned that Big Bear's quote was in-line with what other quality contractors charge for bathroom remodels. We set a date and Big Bear arrived at our house right on time. They did a great job protecting our carpets and tile, cleaned as they worked, and were very patient when our 2yr old son would interrupt them. The work was done a couple of days before we expected, when they left the house it was cleaner than when they started. We have a 1 year warranty on the work performed and I trust Big Bear will stand behind that if anything does go wrong. I expect us to hire Big Bear again and we have already recommended them to friends and family.
Posted 10/12/2012 Angie's List Lawrence N.
We found Big Bear after a previous individual's uncompleted work. We were frustrated from that and Bear's team came in and was beyond helpful/understanding. All aspects of the job were completed with the utmost professionalism. Every facet of the job was explained in advance and if a change was needed, they explained what/why in a simple form for us to understand. The work was completed ahead of schedule - even with adding more to the project once we started. Bear and his team provided a comfort level and job satisfaction from the start. We wish we would have had Big Bear from the begining of our re-model but we can say that we have a contractor for all of our needs on any job we may have in the future.
Posted 9/27/2012 Angie's List William A.
"They demoed the existing walk in shower, shower door, vanity and closet area carpeting & installed new curbless shower, bifold shower door, tiled bathroom, vanity and closet floors. Also installed shower seat and necessary blocking in wall. Bear's team is very professional and knowledgeable. When sub contractors were on site, he had a member of his team also on site for supervision and problem solving. Any problems that cropped up were handled promptly and resolved. Will be using this company to install replacement windows in a couple of weeks.
Posted 4/3/13 Angie's List Gene C
"Big Bear Construction did built-in bookcases for us. They were excellent, very professional & went to great length to make sure we were satisfied. They installed the TV & there was a technology issue with the infrared system that they installed so they went to great length to fix it. That was above and beyond. They're reputable & all their employees were very nice. They're probably higher than most but the price wasn't the issue. It was excellent bang for the buck. I got my money's worth so I'm satisfied."
Posted 10/29/13 Tony M